This goes to show that complex and well-thought-out plans to keep devices safe cannot lose sight of the most basic security features. Although quickly patched, the exploit briefly allowed users to get unlimited free food with patience. If someone ordered a certain item and then removed a certain component from the item, the kiosk would deduct more from the overall order cost than the item was worth.
Manipulating kiosks doesn’t require hacking skills if kiosks have obvious exploits in their user interfaces.Īs an example, McDonald’s kiosks experienced an embarrassing compromise in the late 2010’s when Australian teenagers exploited an oversight in the ordering process.
Many kiosk owners likely focus on thwarting advanced threats, but great harm can be caused by simple oversights that go unnoticed while setting up a kiosk interface. The consequences of malicious kiosk tampering can range from public humiliation to severe financial hardship, so safeguarding these devices is essential. Given that kiosks are often placed in well-trafficked areas far from IT admins, they are an alluring target for malicious actors. No matter how well-designed a kiosk’s interface might be, security breaches and technical issues will undermine the intended kiosk experience.
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